Privacy Policy

01Who is responsible for your data

Valerijs Fjodorovs, based in Latvia, is the controller responsible for personal data processed for CalmSky ("we", "us" or "our"). Contact us about privacy or your data at calmsky.support@topporation.com. Our website is https://calmsky.topporation.com.

02Information used in the app

Exercise choices. Grounding, breathing and Calming Facts content runs on your device. Your selected flying concern is used to display relevant cards and is not stored by CalmSky. We do not collect or save health-system data, exercise histories or personal health profiles.

Subscription information. We use RevenueCat to check subscription access, display purchase options, restore purchases and provide subscription management. RevenueCat generates an anonymous App User ID and caches it and subscription information on your device. It processes purchase history and subscription status, including records needed to identify purchases and access rights. Although this identifier does not contain your name, it can distinguish your subscription records and may be personal data.

Country and network information. Store or RevenueCat purchase records may include transaction country. RevenueCat may also derive country from the IP address used to contact its service; RevenueCat states that it does not persist that IP address in its customer profile. CalmSky does not operate an app server that stores IP addresses.

Payments. For production purchases, Apple App Store or Google Play handles checkout and payment details. CalmSky does not receive your card or bank details. RevenueCat receives purchase and subscription records. Purchase availability depends on the store and app version.

Support messages. If you email us, our Gmail mailbox receives your email address, message and any information or attachments you choose to send. This may include your name or purchase details. Please avoid sending sensitive health information, payment card details or other information that is unnecessary for your request.

03Information we do not collect

The app has no registration, login, profile, password, chat or user-upload feature. It does not request access to your location, camera, microphone, contacts or calendar. No advertising or hardware device identifier collection, push notifications, general app analytics SDK or crash-reporting SDK is configured. Apple, Google or your operating system may collect diagnostics under their own settings and policies.

04Why we use data and our legal bases

Providing subscriptions. We use subscription identifiers, purchase records and access status to deliver paid features, validate and restore purchases, and answer subscription-related requests. Where the GDPR applies, our legal basis is performance of our contract with you or steps you request before entering that contract.

Support. We use information you send to respond and resolve issues. The legal basis is performance of our contract where the request concerns that contract; otherwise it is our legitimate interest in helping users and managing correspondence.

Subscription metrics. RevenueCat provides subscription dashboards and purchase-history metrics. Our legal basis is our legitimate interest in understanding and managing subscription performance. We do not use a separate provider for general app-use analytics.

Legal duties. Where applicable, we process or disclose relevant information to comply with a legal obligation. If processing instead requires your consent, we will request it for that purpose. Accepting the Terms of Use does not constitute blanket consent to personal-data processing.

Subscription data is needed to verify paid access; without it, paid features may not be available. Contact information is needed to reply to support requests. There are no account registration fields to complete. CalmSky does not use personal data to make solely automated decisions that have legal or similarly significant effects on you.

05Who receives information

RevenueCat processes subscription identifiers, purchase history and access information on our behalf. RevenueCat uses AWS infrastructure in the United States for customer data. Apple and Google handle store transactions and maintain purchase records under their own terms and privacy policies. Google also provides Gmail for our support correspondence.

We may disclose information where required by applicable law or a binding request from a competent authority. We do not sell personal data, show advertisements or use data for cross-app advertising tracking. We do not operate a marketing email service.

Provider information is available at https://www.revenuecat.com/privacy, https://www.apple.com/legal/privacy/ and https://policies.google.com/privacy. These providers may act independently for their own store, account or legal purposes; their notices explain those activities.

06International processing

CalmSky is operated from Latvia. RevenueCat stores customer data in the United States, and Google and Apple may process data in other countries under their applicable service arrangements. These countries may have data-protection laws different from those in your country.

Where the GDPR applies, transfers outside the EEA must have a lawful transfer basis. RevenueCat’s Data Processing Addendum provides EU Standard Contractual Clauses for relevant restricted transfers. Its addendum is available at https://www.revenuecat.com/dpa. Contact us for information about the safeguards applicable to your data and how to obtain a copy.

07Retention and deletion

There is no CalmSky user account or CalmSky-owned app database. RevenueCat maintains customer and subscription records, and the app stores maintain purchase records under their respective service arrangements. CalmSky has not set a separate fixed retention period for RevenueCat records. Retention and deletion must account for active subscriptions, purchase restoration, applicable legal duties and valid privacy requests.

Support emails are stored in Gmail without a scheduled automatic deletion period. They remain until manually removed or the mailbox is closed, subject to Google’s service rules. You can ask us to delete support correspondence using the contact address below.

Deleting the app does not itself delete records held by RevenueCat or the app stores, and it does not cancel a subscription. There is no in-app data deletion control. Email us to request deletion of data associated with your use of CalmSky. Some information may need to be retained where the law permits or requires it; deletion may also affect purchase restoration.

08Your privacy rights

Depending on the law that applies to you, you may request access to your personal data, correction, deletion, restriction of processing or a portable copy of certain data. You may object to processing based on legitimate interests. Where processing is based on consent, you may withdraw it without affecting earlier lawful processing. These rights are subject to legal conditions and exceptions.

Send requests to calmsky.support@topporation.com. Because the app uses an anonymous subscription identifier, we may need limited information, such as a relevant transaction reference, to locate your records and verify that they relate to you. Do not send passwords or full payment card details. We will explain if we cannot identify your records or cannot fulfill part of a request.

Where the GDPR applies, we must respond without undue delay and normally within one month. If a permitted extension is necessary because of complexity or the number of requests, we will explain it within that first month. Requests are normally free, subject to the exceptions allowed by law.

You may complain to the Data State Inspectorate of Latvia at https://www.dvi.gov.lv/en, or to the relevant supervisory authority where you live, work or believe an infringement occurred. You do not have to contact us first.

09Children and younger users

CalmSky is intended for people aged 16 and over and is not directed to children under 16. The app does not collect dates of birth and has no age gate, so we cannot automatically verify a user’s age. If you believe a child has provided personal data through CalmSky, contact us so we can assess the information and take appropriate action.

10Related website and policy updates

The CalmSky website is hosted in the Netherlands. It uses no cookies, Google Analytics or Meta Pixel. This policy describes the mobile app and support correspondence; third-party services linked from the app or website have their own privacy notices.

We may update this policy when data practices or legal requirements change. The revised policy will show its effective date, and we will give any additional notice required by law. Privacy questions and requests can be sent to calmsky.support@topporation.com.